Report lost/stolen ATM/Debit card

If you believe your ATM/debit VISA card has been lost or stolen, please call 1-800-523-4175.  You will need your name as it appeared on your card or on your account and indicate Anahuac National Bank as the issuing bank, regardless of which branch you bank from.    

In addition, please call the Bank during business hours to let us know about your card so we may mark our records accordingly.   The bank numbers are:

Anahuac location                           409-267-3106
Barbers Hill location                       281-385-6455
East Chambers Location                409-296-2265

Use a PEN (not a PIN)!

Credit or Debit? It’s a familiar question from the store clerk when you pull out a plastic card to make a purchase. Either way, when you use your ATM/Debit VISA Card, the money comes directly out of your checking account. Here’s why you should choose a PEN and sign for your transaction:

• Credit protects you from identity theft. Any time you enter your PIN, you risk becoming the victim of a “shoulder surfer,” or someone who looks over your shoulder and sees the number you enter. By signing, your PIN number cannot be seen.
• Credit gives you the ability to dispute charges. Choosing credit makes it easier to reverse the charges if you get into a dispute with a merchant or vendor. Unauthorized transactions should always be reported immediately.
• Remember to tell the merchant credit or hit the cancel button. Many merchants automatically bring you to the PIN screen, so instead of entering your PIN, hit the cancel button and it will give you the option of credit.

Only use your PIN when requesting cash back from a merchant or at an ATM.

^return to top

East Chambers County Bank
a branch of Anahuac National Bank

Ph. 409-296-2265-Toll Free: 866-526-3273 (EASE)

Toll Free: 866-526-EASE (3273)

24 Hr. INFO: 267-INFO (4636)

24 Hr. INFO Toll Free: 866-526-FACT (3228)
www.eastccbank.net